Director of Operations

The Director, Operations is responsible for the management of the Operations division of the organisation.

The Ethics, Conference, IT and Bylaws Committees sit under the direction of this role.

Contact Details: director_operations@itaaworld.com

General Functions

  • Developing, maintaining and reporting on the Operations budget in consultation with the Finance Director and BoD

  • Developing agreements with the committees for deliverable tasks, methods of evaluation as well as timely outcomes

  • Ensuring appropriate committee members are appointed in a timely manner

  • Supporting, liaising and receiving committees’ timely annual reports

  • Works closely with the President, Directors of Development, Research and Innovation, and Professional Standards

  • Working with the contracted ITAA administrators to ensure support is provided where and when appropriate

Specific Functions

  • Follows up on decisions of the Board of Directors with appropriate committee chairs

  • Integrates the work of the committees to meet the overall goals, activities, and concerns of the organisation, as relevant to the role

  • Co-ordinates with the Conference and Ethics, IT and Bylaws Committees

  • Liaises with the President … and where appropriate, Directors and Board members, to agree on the appropriate wording for an advertisement in The Script when new Committee Chair’s are required. This includes supporting the nomination to the Board, induction, agreeing on Committee deliverables and means of supporting the Chair and their committees.

  • In the context of organisational needs and priorities, the Director works with the committees to prepare and manage their budgets

  • With the Committees, prepares an annual report on their activities for the Executive Committee and the Board of Directors

  • Attends in-person and online Executive Committee and BoT meetings

  • Is thoroughly aware of the organisations bylaws as well as the , ITAA Code of Ethics and the ITAA Ethics Procedures Manual and abides by both in the manner in which they carry out their role

Selection Criteria

In addition to the general criteria, skills, and abilities mentioned in the ITAA Roles Menu, the Director of Operations will:

  • Have had previous involvement, preferably as a BoD member or as a Chair with a committee of the ITAA or another volunteer professional organisation
  • Serve in a management and leadership capacity
  • Organise and plan effectively, set goals and objectives, develop action plans, and set and carry out meeting objectives
  • Effectively negotiate performance expectations, monitor progress, and provide appropriate feedback to colleagues